Precinct 13
311 requests placed in Precinct 13 over the past 12 months. Population 3,710 (2020 census).
- Requests19653 per 1,000 residents
- Still open69
- Typical time to acknowledge17 hoursMedian of 40 acknowledged
- Typical time to close4.7 daysMedian of 127 closed
Requests by month
By category
| Category | Requests | Still open | Typical close |
|---|---|---|---|
| Pothole | 61 | 26 | Under 1 hour |
| Missed Trash or Recycling Collection | 32 | 12 | 13 days |
| Snow/Ice Removal | 16 | 0 | 2.6 days |
| Parks and Grounds Department | 15 | 6 | 40 days |
| Highway - Other | 10 | 4 | 21 days |
| Zoning Violations | 10 | 5 | 23 days |
| Sidewalk Issue | 7 | 5 | – |
| Tree Department | 7 | 1 | 13 days |
| Highway Other Issues | 5 | 2 | – |
| Manhole or Catch Basin Repair | 5 | 2 | – |
| Trash and Waste Violations | 5 | 0 | 4.8 days |
| Property Maintenance Issues | 4 | 0 | – |
| Street Light Repair | 4 | 1 | – |
| Street Sign Issue | 4 | 0 | – |
| Drainage/Flooding Issue | 2 | 1 | – |
| Food Safety Violations | 2 | 0 | – |
| Illegal Dumping | 2 | 2 | – |
| Parking complaint, non- emergent | 2 | 0 | – |
| Missed Yard Waste | 1 | 1 | – |
| Permit Status Requests | 1 | 0 | – |
| Speeding, signage, or any other traffic safety concern | 1 | 1 | – |
– fewer than 5 requests, too few for a typical time.
Longest-open requests in Precinct 13
- Traffic Signal Issue (opens in new tab)Pleasant Valley St & Oak St · Open since
- Street Sign Issue (opens in new tab)73–99 Dewey St · Open since
- Street Light Repair (opens in new tab)15 Oak Meadow Ln · Open since
- Sidewalk Issue (opens in new tab)Milk St · Open since
- Drainage/Flooding Issue (opens in new tab)46 Milk Avenue · Open since
- Illegal Dumping (opens in new tab)451 Oak St · Open since
- Parks and Grounds Department (opens in new tab)55 Arthur Street · Open since
- Parks and Grounds Department (opens in new tab)1 Nimmo Street · Open since
- Missed Trash or Recycling Collection (opens in new tab)40 Longview Terrace · Open since
- Drainage/Flooding Issue (opens in new tab)Arthur St & Milk Ave · Open since
Voting precincts use the 2022 boundaries from MassGIS. Differences between precincts reflect how often residents report problems as well as how the city responds. Methodology.