• Requests51
• Still open10
• Typical time to acknowledge3.8 daysMedian of 6 acknowledged
• Typical time to closeUnder 1 hourMedian of 41 closed · 1 in 10 over 66 days

Requests by month

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Month	Requests
Oct 2026	3
Sep 2026	3
Aug 2026	11
Jul 2026	7
Jun 2026	5
May 2026	9
Apr 2026	3
Mar 2026	5
Feb 2026	2
Jan 2026	3
Dec 2025	0
Nov 2025	0

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By precinct

• Precinct 1 3
• Precinct 2 1
• Precinct 3 4
• Precinct 4 5
• Precinct 5 5
• Precinct 6 5
• Precinct 7 3
• Precinct 8 1
• Precinct 9 6
• Precinct 10 6
• Precinct 11 5
• Precinct 13 5
• Precinct 14 1
• Precinct 15 1

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Longest-open Manhole or Catch Basin Repair requests

1. 15 Woodland Street (opens in new tab)Precinct 2 · Open since February 9, 2024
2. Gage St & High St (opens in new tab)Precinct 5 · Open since September 29, 2024
3. Gage St & High St (opens in new tab)Precinct 5 · Open since November 15, 2024
4. 46 Tudor Street (opens in new tab)Precinct 1 · Open since January 13, 2025
5. 1 Myona Street (opens in new tab)Precinct 13 · Open since March 20, 2025
6. 21 Myona Street (opens in new tab)Precinct 13 · Open since March 20, 2025
7. 21 Myona Street (opens in new tab)Precinct 13 · Open since March 20, 2025
8. 14 Wintergreen Circle (opens in new tab)Precinct 13 · Open since May 15, 2025
9. 76 Haverhill Street (opens in new tab)Precinct 4 · Open since August 6, 2025
10. Newport St & Wilfred St (opens in new tab)Precinct 4 · Open since January 6, 2026

How these numbers are calculated.