311 Requests

How the City of Methuen responds to public service requests on SeeClickFix.

Requests submitted in the past 12 months. Updated .

Summary

Requests by month

Oct 2024 to Oct 2026. Striped: recent months, still changing.

See as a table
MonthRequestsStill openTypical close
Oct 2026 (recent)11890Under 1 hour
Sep 2026 (recent)2481142.8 days
Aug 2026 (recent)2849819 hours
Jul 20262526923 hours
Jun 2026297592.8 days
May 2026303665.1 days
Apr 2026303926.8 days
Mar 20263871163.5 days
Feb 20262653610 days
Jan 2026378491.9 days
Dec 20253232–
Nov 20251515–
Oct 20253030–
Sep 20253030–
Aug 20253636–
Jul 20253434–
Jun 20252929–
May 20252424–
Apr 20251818–
Mar 20251212–
Feb 20251414–
Jan 20252525–
Dec 20241414–
Nov 202477–
Oct 202477–

Requests per 1,000 residents, by voting precinct

Past 12 months. Differences partly reflect how often people in each precinct report problems.

See as a table
PrecinctRequestsPer 1,000Still openTypical acknowledgeTypical close
Precinct 117647.56921 hours5.1 days
Precinct 216846.25017 hours6.9 days
Precinct 316344.44717 hours4.9 days
Precinct 420558.05316 hours1.6 days
Precinct 526879.17318 hours1.8 days
Precinct 616849.46515 hours1.6 days
Precinct 711731.52715 hours30 hours
Precinct 821062.37114 hours3.0 days
Precinct 921162.84919 hours2.7 days
Precinct 1025975.86019 hours1.8 days
Precinct 1119657.46917 hours2.7 days
Precinct 1210731.82113 hours6.0 days
Precinct 1319652.86917 hours4.7 days
Precinct 1424064.77719 hours1.9 days
Precinct 1519452.84814 hours1.9 days
Outside precincts17–1–Under 1 hour

By category

Past 12 months. "Typical" means the median: half took less time, half took more.

CategoryRequestsStill openTypical acknowledgeTypical close
Pothole98820719 hoursUnder 1 hour
Missed Trash or Recycling Collection50820414 hours4.6 days
Snow/Ice Removal26405 hours2.7 days
Property Maintenance Issues144311 hour17 days
Illegal Dumping1336122 hours3.9 days
Sidewalk Issue975119 hours27 days
Tree Department952317 days8.4 days
Highway - Other884721 hours3.9 days
Zoning Violations824634 hours9.1 days
Highway Other Issues6027–17 hours
30 more categories

Open requests by age

No update in over a year

538 of the 1,473 open requests haven't been updated on SeeClickFix in over a year: no status change, comment, or edit. SeeClickFix doesn't show whether these were fixed and never closed, or never handled.

By category and precinct
Open requests with no update in over a year, by category
CategoryRequests
Missed Trash or Recycling Collection269
Parks and Grounds Department49
Sidewalk Issue38
Trash and Waste Violations31
Street Light Repair23
Property Maintenance Issues16
Tree Department16
Drainage/Flooding Issue15
Zoning Violations14
Pothole11
Disability Commission10
Traffic Signal Issue8
Manhole or Catch Basin Repair6
Illegal Dumping5
Signage Violations5
Highway Other Issues4
Missed Yard Waste4
Disability Commission Inquiries3
Permit Status Requests3
Street Sign Issue2
Community Development1
Crosswalks1
Food Safety Violations1
Rental Property Inspections1
Sewage and Septic Issues1
Water distribution1
Open requests with no update in over a year, by precinct
PrecinctRequests
Precinct 558
Precinct 1051
Precinct 245
Precinct 1543
Precinct 1441
Precinct 1338
Precinct 437
Precinct 1134
Precinct 634
Precinct 934
Precinct 333
Precinct 127
Precinct 827
Precinct 1218
Precinct 718

Longest-open requests

  1. 2022 Sidewalk repair request (opens in new tab)22 Albion Street · Precinct 14 · Open since
  2. 2022 Sidewalk repair request (opens in new tab)22 Albion Street · Precinct 14 · Open since
  3. Traffic Signal Issue (opens in new tab)Pleasant Valley St & Oak St · Precinct 13 · Open since
  4. Street Sign Issue (opens in new tab)73–99 Dewey St · Precinct 13 · Open since
  5. Sidewalk Issue (opens in new tab)549 Prospect St · Precinct 14 · Open since
  6. Street Sign Issue (opens in new tab)3 Ruskin Ave · Precinct 15 · Open since
  7. Sidewalk Issue (opens in new tab)6 Tremont Street · Precinct 5 · Open since
  8. Drainage/Flooding Issue (opens in new tab)58 Cornelie Road · Precinct 10 · Open since
  9. Parks and Grounds Department (opens in new tab)105-199 Pleasant View St · Precinct 10 · Open since
  10. Street Light Repair (opens in new tab)15 Oak Meadow Ln · Precinct 13 · Open since

Opened in the past 30 days

126 requests from the past 30 days are still open.

See as a list
  1. Highway - Other (opens in new tab)2-98 Beedle Ter · Precinct 1 · Submitted
  2. Tree Department (opens in new tab)Reservoir St & Worcester St · Precinct 10 · Submitted
  3. Highway Other Issues (opens in new tab)17 Sunset Ave Lawrence, MA, 01841, USA · Precinct 14 · Submitted
  4. Street Sign Issue (opens in new tab)19 Sunset Ave · Precinct 14 · Submitted
  5. Highway Other Issues (opens in new tab)19 Sunset Ave · Precinct 14 · Submitted
  6. Pothole (opens in new tab)145 Pelham St · Precinct 15 · Submitted
  7. Missed Trash or Recycling Collection (opens in new tab)4 Cameron Way · Precinct 10 · Submitted
  8. Signage Violations (opens in new tab)2-4 Aegean Dr · Precinct 5 · Submitted
  9. Missed Trash or Recycling Collection (opens in new tab)16 Oak Knoll Rd · Precinct 14 · Submitted
  10. Tree Department (opens in new tab)39 Clinton St · Precinct 11 · Submitted
  11. Drainage/Flooding Issue (opens in new tab)1-31 Clinton St · Precinct 11 · Submitted
  12. Parks and Grounds Department (opens in new tab)Railroad St · Precinct 15 · Submitted
  13. Signage Violations (opens in new tab)Mile 26.9 State Rte 113 E · Precinct 8 · Submitted
  14. Missed Trash or Recycling Collection (opens in new tab)11 Clementi Ln · Precinct 7 · Submitted
  15. Pothole (opens in new tab)1-49 Kenwood Rd · Precinct 1 · Submitted
  16. Parking complaint, non- emergent (opens in new tab)Railroad St · Precinct 15 · Submitted
  17. Signage Violations (opens in new tab)1 Blueberry Ln · Precinct 11 · Submitted
  18. Signage Violations (opens in new tab)98 Hampshire Rd · Precinct 5 · Submitted
  19. Missed Trash or Recycling Collection (opens in new tab)3 Redgate Dr · Precinct 13 · Submitted
  20. Water Quality Concerns (opens in new tab)1–99 Green St · Precinct 4 · Submitted
  21. Parks and Grounds Department (opens in new tab)117 Milk St · Precinct 13 · Submitted
  22. Illegal Dumping (opens in new tab)209 Wheeler St · Precinct 8 · Submitted
  23. Missed Yard Waste (opens in new tab)76 Haverhill St · Precinct 4 · Submitted
  24. Missed Trash or Recycling Collection (opens in new tab)Sunny Ave · Precinct 3 · Submitted
  25. Missed Trash or Recycling Collection (opens in new tab)27 Francella Rd · Precinct 2 · Submitted
  26. Missed Trash or Recycling Collection (opens in new tab)211 Hampshire St · Precinct 5 · Submitted
  27. Missed Trash or Recycling Collection (opens in new tab)78 Lowell St · Precinct 15 · Submitted
  28. Pothole (opens in new tab)15 Norgate Rd · Precinct 15 · Submitted
  29. Zoning Violations (opens in new tab)83 Swan St · Precinct 14 · Submitted
  30. Missed Trash or Recycling Collection (opens in new tab)8 Dracut St · Precinct 11 · Submitted
  31. Missed Trash or Recycling Collection (opens in new tab)78 Lowell St · Precinct 15 · Submitted
  32. Signage Violations (opens in new tab)Mile 27.3 State Rte 113 E · Precinct 4 · Submitted
  33. Property Maintenance Issues (opens in new tab)500–599 Howe St · Precinct 9 · Submitted
  34. Property Maintenance Issues (opens in new tab)1–99 Olympic Village Dr · Precinct 12 · Submitted
  35. Missed Trash or Recycling Collection (opens in new tab)121 Tyler St · Precinct 11 · Submitted
  36. Missed Trash or Recycling Collection (opens in new tab)1 Garside Ter · Precinct 10 · Submitted
  37. Missed Trash or Recycling Collection (opens in new tab)4 Tree Top Way · Precinct 10 · Submitted
  38. Highway - Other (opens in new tab)15 Sunset Ave · Precinct 14 · Submitted
  39. Manhole or Catch Basin Repair (opens in new tab)Kenwood Rd · Precinct 1 · Submitted
  40. Traffic Signal Issue (opens in new tab)Mile 44.3 State Rte 110 W · Precinct 8 · Submitted
  41. Pothole (opens in new tab)Wheeler St · Precinct 8 · Submitted
  42. Street Sign Issue (opens in new tab)Merrimack Rd & Ellis St · Precinct 3 · Submitted
  43. Zoning Violations (opens in new tab)109 Boston St · Precinct 14 · Submitted
  44. Zoning Violations (opens in new tab)70 Cambridge St · Precinct 13 · Submitted
  45. Missed Trash or Recycling Collection (opens in new tab)4 Tree Top Way · Precinct 10 · Submitted
  46. Missed Trash or Recycling Collection (opens in new tab)60 Boston St · Precinct 14 · Submitted
  47. Missed Trash or Recycling Collection (opens in new tab)1 Tree Top Way · Precinct 10 · Submitted
  48. Missed Trash or Recycling Collection (opens in new tab)40 Adams Ave · Precinct 10 · Submitted
  49. Missed Trash or Recycling Collection (opens in new tab)Sunny Ave · Precinct 3 · Submitted
  50. Missed Trash or Recycling Collection (opens in new tab)Garside Ter · Precinct 10 · Submitted
  51. Sidewalk Issue (opens in new tab)10-28 Houston Ave · Precinct 14 · Submitted
  52. Missed Trash or Recycling Collection (opens in new tab)Sunny Ave · Precinct 3 · Submitted
  53. Missed Trash or Recycling Collection (opens in new tab)52 Boston St · Precinct 14 · Submitted
  54. Street Sign Issue (opens in new tab)Mile 50.3 State Rte 110 W · Precinct 7 · Submitted
  55. Property Maintenance Issues (opens in new tab)100–199 Salem St · Precinct 11 · Submitted
  56. Tree Department (opens in new tab)35 Hill St · Precinct 8 · Submitted
  57. Zoning Violations (opens in new tab)35 Jeffrey St · Precinct 14 · Submitted
  58. Manhole or Catch Basin Repair (opens in new tab)Derry Rd · Precinct 13 · Submitted
  59. Pothole (opens in new tab)Mile 48.3 State Rte 110 W · Precinct 14 · Submitted
  60. Street Light Repair (opens in new tab)Arrowwood St · Precinct 11 · Submitted
  61. Missed Yard Waste (opens in new tab)76 Haverhill St · Precinct 4 · Submitted
  62. Illegal Dumping (opens in new tab)63-69 Woodland St · Precinct 4 · Submitted
  63. Illegal Dumping (opens in new tab)38-98 Gill Ave · Precinct 2 · Submitted
  64. Signage Violations (opens in new tab)Mile 25.3 State Rte 113 W · Precinct 8 · Submitted
  65. Property Maintenance Issues (opens in new tab)100–199 Merrimack Rd · Precinct 3 · Submitted
  66. Illegal Dumping (opens in new tab)No street address · Precinct 13 · Submitted
  67. Signage Violations (opens in new tab)356 Hampshire Rd · Precinct 11 · Submitted
  68. Signage Violations (opens in new tab)Salem St · Precinct 11 · Submitted
  69. Pothole (opens in new tab)191 Washington St · Precinct 12 · Submitted
  70. Pothole (opens in new tab)19 Marjorie St · Precinct 8 · Submitted
  71. Illegal Dumping (opens in new tab)1-13 Carleton Ct · Precinct 15 · Submitted
  72. Property Maintenance Issues (opens in new tab)1–99 Thornton Ave · Precinct 7 · Submitted
  73. Illegal Dumping (opens in new tab)2 Broadway · Precinct 2 · Submitted
  74. Property Maintenance Issues (opens in new tab)1–99 Boston St · Precinct 14 · Submitted
  75. Missed Trash or Recycling Collection (opens in new tab)5 Messina Ave · Precinct 7 · Submitted
  76. Missed Trash or Recycling Collection (opens in new tab)5 Messer Ave · Precinct 2 · Submitted
  77. Missed Trash or Recycling Collection (opens in new tab)56 Sorrento Ave · Precinct 7 · Submitted
  78. Missed Trash or Recycling Collection (opens in new tab)10 Deborah Ave · Precinct 2 · Submitted
  79. Street Light Repair (opens in new tab)36 Colonial Rd · Precinct 5 · Submitted
  80. Pothole (opens in new tab)3 Maple Ridge Rd · Precinct 12 · Submitted
  81. Street Light Repair (opens in new tab)23 Maple Ridge Rd · Precinct 12 · Submitted
  82. Illegal Dumping (opens in new tab)10 Clayton Ave · Precinct 6 · Submitted
  83. Missed Trash or Recycling Collection (opens in new tab)Hunter Ave · Precinct 7 · Submitted
  84. Public Health Nuisances (opens in new tab)100–199 Tyler St · Precinct 11 · Submitted
  85. Missed Trash or Recycling Collection (opens in new tab)200 Berkeley St · Precinct 14 · Submitted
  86. Missed Trash or Recycling Collection (opens in new tab)5 Hemlock Ct · Precinct 10 · Submitted
  87. Parking complaint, non- emergent (opens in new tab)1–99 Agnes Ter · Precinct 14 · Submitted
  88. Missed Trash or Recycling Collection (opens in new tab)6 Hemlock Ave · Precinct 10 · Submitted
  89. Signage Violations (opens in new tab)20 Howe St · Precinct 10 · Submitted
  90. Missed Trash or Recycling Collection (opens in new tab)75 Medford Ave · Precinct 10 · Submitted
  91. Parks and Grounds Department (opens in new tab)309 Pelham St · Precinct 11 · Submitted
  92. Signage Violations (opens in new tab)705-799 Forest St · Precinct 6 · Submitted
  93. Highway - Other (opens in new tab)Myona St & Merrimack St · Precinct 3 · Submitted
  94. Illegal Dumping (opens in new tab)81 East St · Precinct 1 · Submitted
  95. Missed Trash or Recycling Collection (opens in new tab)14 Lowell St · Precinct 15 · Submitted
  96. Missed Trash or Recycling Collection (opens in new tab)10 Deborah Ave · Precinct 2 · Submitted
  97. Missed Trash or Recycling Collection (opens in new tab)Franklin Ave · Precinct 4 · Submitted
  98. Missed Trash or Recycling Collection (opens in new tab)165 Tyler St · Precinct 11 · Submitted
  99. Illegal Dumping (opens in new tab)38 Ashland Ave · Precinct 2 · Submitted
  100. Property Maintenance Issues (opens in new tab)100–199 Pleasant Valley St · Precinct 12 · Submitted
  101. Missed Trash or Recycling Collection (opens in new tab)2 Preston St · Precinct 6 · Submitted
  102. Street Light Repair (opens in new tab)21 Old Homestead Rd · Precinct 9 · Submitted
  103. Drainage/Flooding Issue (opens in new tab)73 Milk St · Precinct 13 · Submitted
  104. Missed Trash or Recycling Collection (opens in new tab)Richardson Ct · Precinct 15 · Submitted
  105. Tree Department (opens in new tab)9 Gage St · Precinct 5 · Submitted
  106. Sidewalk Issue (opens in new tab)100 Haverhill St · Precinct 4 · Submitted
  107. Pothole (opens in new tab)Arthur St · Precinct 13 · Submitted
  108. Trash and Waste Violations (opens in new tab)1–99 Merrill St · Precinct 2 · Submitted
  109. Highway - Other (opens in new tab)West St · Precinct 11 · Submitted
  110. Street Light Repair (opens in new tab)Appaloosa Dr & N Lowell St · Precinct 8 · Submitted
  111. Missed Trash or Recycling Collection (opens in new tab)2 Orange Ave · Precinct 3 · Submitted
  112. Illegal Dumping (opens in new tab)Wheeler St · Precinct 8 · Submitted
  113. Tree Department (opens in new tab)8 Birch Hill Dr · Precinct 12 · Submitted
  114. Street Light Repair (opens in new tab)East St · Precinct 14 · Submitted
  115. Pothole (opens in new tab)2 Capri Ct · Precinct 7 · Submitted
  116. Highway - Other (opens in new tab)I-495 N · Precinct 7 · Submitted
  117. Parks and Grounds Department (opens in new tab)Haverhill St · Precinct 4 · Submitted
  118. Trash and Waste Violations (opens in new tab)200–299 Oakland Ave · Precinct 6 · Submitted
  119. Zoning Violations (opens in new tab)7 Marie St · Precinct 3 · Submitted
  120. Illegal Dumping (opens in new tab)91 Broadway · Precinct 2 · Submitted
  121. Street Light Repair (opens in new tab)17 Thomas Rd · Precinct 11 · Submitted
  122. Street Light Repair (opens in new tab)110 North St · Precinct 9 · Submitted
  123. Street Light Repair (opens in new tab)27 Bailey St · Precinct 13 · Submitted
  124. Drainage/Flooding Issue (opens in new tab)284 Oakland Ave · Precinct 6 · Submitted
  125. Signage Violations (opens in new tab)27-99 Observatory Rd · Precinct 8 · Submitted
  126. Trash and Waste Violations (opens in new tab)Frye Rd · Precinct 7 · Submitted

Repeat locations

181 places had a problem reported again after an earlier request there was closed, in the past 12 months.

  1. PotholeHowe St · Precinct 10 · 21 requests, 20 after a close
  2. PotholeTyler St · Precinct 8 · 16 requests, 14 after a close
  3. PotholeBroadway · Precinct 5 · 12 requests, 11 after a close
  4. PotholeForest St · Precinct 4 · 10 requests, 9 after a close
  5. Missed Trash or Recycling Collection8 Dracut St · Precinct 11 · 9 requests, 8 after a close

Data from seeclickfix.com (opens in new tab), used under the CC BY-NC-SA 3.0 (opens in new tab) license. Public requests only; recorded back to September 12, 2021. A typical time from fewer than 5 requests shows "Not enough data". In the tables, – means fewer than 5 requests, too few for a typical time, or, for requests outside the precincts, no population to count per 1,000 residents. Methodology.